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Does Hongie Send Reminder Before Proceed to Suspend Account

1. 1st reminder will be sent to client automatically 1 day after renewal date if no payment received
2. 2nd reminder will be sent to client automatically 3 days after renewal date if still no payment received
3. 3rd reminder will be sent to client automatically 10 days after renewal date if still no payment received. Client need to respond within 48 hours.
4. Client account will be suspended if still no respond or payment received after 48 hours from 3rd reminder.
5. Client account will be terminated if still no respond or payment received after 30 days of invoice due date.

NOTES:

• Account reactivation will apply if your hosting account was suspended due to late payment.
• Any payment not received within twenty (20) days of the invoice date, will be assessed a late fee of one and one-half percent (1 1/2%) per month or the highest rate allowed by applicable law, whichever is lower, with minimum of a USD $5.00 fee.

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